No, all existing data bundles on your previous SIM will be migrated unto your new AirtelTigo SIM card.
No, all your previous airtime and bonuses will be migrated unto your new AirtelTigo SIM card.
Yes, customers will have their mobile money funds intact after the SIM upgrade and will maintain their old pins.
No, if you backup your contacts. Yes, if you do not back up, however, if you have not backed your contacts, you can still copy them from your old SIM card.
Yes, customers can still subscribe to Ex-Airtel products and services.
Yes, the SIM upgrade is FREE and comes with FREE GHS20 airtime and 1GB data.
The upgrade will be completed in October ending.
Enhanced voice quality, faster internet speed and wider coverage.
Yes, our short codes will remain the same for both Ex Airtel and Tigo and will be accessible to all customers.
Dial 100, or 0277551000 or 0260000100 or send us an email to firstname.lastname@example.org for assistance.
Alternatively, you can engage us on our social media platforms, Facebook, Instagram, Twitter, YouTube and LinkedIn @airteltigoghana for assistance.
Our customer service teams are available in our shops to assist you.